Products in need of repair may be mailed to the address below:
Attention: Richard Scandaglia
48 West 48th St, Suite 200
New York, NY 10036
Please enclose a detailed repair request, your contact information, and the original sales invoice. We recommend that you package the item securely and ship it via insured mail. Please allow approximately 2 weeks for a repair assessment. Detailed repair information and a repair charge estimate will be sent to you once the assessment has been completed. Most damage due to normal wear and tear will be fixed complimentary, though we reserve the right to determine what constitutes normal wear and tear versus user damage.